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  • Artigo
    Keeping the ball rolling: using the S-O-R framework to investigate the determinants of football fan loyalty
    © 2023, Emerald Publishing Limited.Purpose: Insights into how fan experience can be used to cultivate football (soccer) fan loyalty are limited. Based on the stimulus–organism–response (S-O-R) paradigm, this study develops and tests a theoretical model investigating the effects of football-game socialisation, team interest, football interest and transaction satisfaction (stimuli) on fanship and cumulative satisfaction (organism), and subsequently, attitudinal loyalty and behavioural loyalty (response). National culture was a moderator. Design/methodology/approach: A self-administered online survey collected data from a convenience sample of 762 football fans from Brazil, China and Germany. Findings: The PLS-SEM results support the S-O-R based model, indicating that football fan-loyalty behaviours are determined by fanship and cumulative satisfaction with the team. Fan experiences, in turn, are also found to be influenced by fan perceptions relating to socialisation, team interest, football interest and transaction satisfaction—elements over which the football team's management may exert some degree of control. Some national cultural differences were found, with three of the model's 12 structural paths significantly different for Germany vis-à-vis Brazil. Originality/value: This study advances the authors’ understanding of the significance of socialisation and fan-interest factors for football, providing evidence supporting the role of the fan experience and service-consumption stimuli related to those game experiences as significant drivers (stimuli) of the fan's affective (fanship) and cognitive states (cumulative satisfaction). This study enriches the limited body of evidence on fanship's role as a driver of attitudinal and behavioural loyalty. Finally, the multi-country study partially supports the moderation effect of national culture.
  • Artigo
    Manipulating Disclosure to Repair Corporate Image After an Environmental Disaster: A Study of the Impact of the Dam Failure on Samarco’s Sustainability Reports
    (2022-07-14) AMORIM, F. C. B DE; Maria Tereza Saraiva de Souza
    © 2022 FUCAPE Business School. All rights reserved.The objective of this paper is to analyze how Sustainability Reports (SR) are strategically manipulated after the occurrence of an environmental accident, aiming at neutralizing damages and repairing the company’s image. This is a qualitative study, having collected data through a documental research technique, from consultations with the Brazilian Institute for the Environment and Renewable Natural Resources IBAMA’s reports, news published in the press, and SR published by Samarco S. A., involved in a major environmental disaster that occurred in November 2015. The analysis of the environmental disclosure of texts and images exposed the contradictions and inconsistency of the SRs in relation to the reports from official agencies and the news published in the media. We found that the environmental accident severely impacted the company’s environmental disclosure, modifying reporting patterns based on deterrence strategies with a view to omitting, and at the same time repairing the objective reality. Thus, the company resorted to defensive arguments through which it sought to evade responsibility, with the manipulation of negative environmental disclosure, in order to divert the outside public’s attention from adverse information.
  • Artigo
    The Brazilian National Solid Waste Policy: perspectives of the waste pickers’ cooperative networks
    (2022-12-16) PISANO, V.; Jacques Demajorovic; BESEN, G. R.
    © 2022,Ambiente e Sociedade.All Rights Reserved.Despite the advances in the implementation of the National Solid Waste Policy (PNRS), waste pickers’ organizations (WPOs) continue to face structural problems that challenge their viability. Facing the challenges, cooperative networks (CNs) emerged as an alternative to expand their role in the recycling chain. This research aims to identify the challenges and perspectives of the actions of waste pickers’ networks in the recycling chain and discuss how this new organizational arrangement can contribute to the expected advances of the PNRS. The methodological procedures included the selection of 3 case studies on CNs, interviews, documental and content analysis. The results show the importance of public policies and the breadth of the partnerships to the consolidation of the CNs analyzed. Thus, an adaptation of the PNRS to the new dynamics of the recycling market, considering the multiple benefits of CN, can contribute to overcome the structural problems faced by WPOs.
  • Artigo
    From "" to "": Professional Crossings in the Brazilian National Policy on HIV/AIDS
    (2012) CAMPOS, L. C. M.; MENDONÇA, P. M.; ALVES, M. A.
    This article reflects on the importance of the relations between state and society in policy-making in the area of public health. Several studies in various sectors such as health, education, and social services have made similar observations on organizational dynamics and the institutionalization of different models of partnerships or contracts, often based on the analytical model of three sectors. Individuals and their networks of relationships, however, remain an almost unexplored dimension in these types of research. Against this backdrop, this study seeks to analyze the movement of HIV/AIDS activists to governmental organizations working in this same field. The analysis raises questions concerning the forms of individual and institutional learning that help to maintain the distinct character of innovation of the Brazilian policy. Professionals who cross the borders hold a different profile once they have accumulated experience working with grassroots and local NGOs, and have also had the chance to be trained and enhance their technical and managerial capacities, since the government has supported NGOs for a long period. When combined, these experiences allow them to maintain relationships with social movements and give them the ability to navigate through the government bureaucracy and handle technical information about fighting AIDS epidemics, making it possible for them to negotiate strategic collaborations reflecting the interests of different groups. Hence, they constantly reflect on the differences between government and social spaces, and keep questioning and modifying their roles in the light of potential and existing complementarities. © 2011 International Society for Third-Sector Research and The John's Hopkins University.
  • Artigo de evento
    Crowdfunding Research Agenda
    (2017-01-05) FELIPE, I. J. D. S.; MENDES-DA-SILVA, W.; GATTAZ, C. C.
    © 2017 IEEE.This paper proposes a current research agenda on crowdfunding from two different perspectives, mass media and geography. It is believed that these two elements must exert some kind of influence on the dynamics of the investments made in that market. Semantic analysis of mass news can be a useful tool for investors to assess their exposure to risk as well as help predict financial returns. Geography, on the other hand, can be used on the origin of the capital contributions and, therefore, present information on the location and regional characteristics of the investors.