Estendendo os limites da governança de tecnologia da informação até o chão de fábrica
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Citações na Scopus
Tipo de produção
Dissertação
Data
2009
Autores
Brito, E.
Orientador
Leonardi, Fabrizio
Periódico
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Citação
BRITO, E. Estendendo os limites da governança de tecnologia da informação até o chão de fábrica. 2009. 97 f. Dissertação (Mestrado em Engenharia Mecânica) - Centro Universitário da FEI, São Bernardo do Campo, 2009 Disponível em: . Acesso em: 19 maio 2009.
Texto completo (DOI)
Palavras-chave
Automação industrial,Governança corporativa
Resumo
Neste trabalho o autor propõe um mecanismo para estender os limites da Governança da Tecnologia de Informação (TI) em empresas industriais para ampliar a visão do nível mais alto da estrutura administrativa destas empresas até o chão de fábrica. Este mecanismo contribui com o processo de planbejamento de investimentos em sistemas, endereçando a camada de Manufacturing Enterprise System (MES). Para mensurar a importância da camada MES e suportar a proposta, realizou-se uma pesquisa de campo com os gestores de TI ou de Automação Industrial indicados pela alta administração de 50 empresas sediadas nas regiões Su e Sudeste do Brasil, selecionadas no Guia Exame 500 Maiores e Melhores de 2005, segundo critérios estabelecidos. Os resultados mostram que os gestores respondentes do questionário confirma a hipótese que o MES é uma tecnologia prioritária nas agendas dos executivos de várias das principais empresas brasileiras. O modelo proposto pelo autor envolve o levantamento dos objetivos de desempenho da empresa, indicadores associados e a correspondência destes com fuincionalidades da camada MES por meio de procedimento de alinhamento, permitindo uma visão clara para empresa sob quais aplicações são merecedoras de recursos e retornos associados. Para ilustração do mecanismo proposto, realizou-se um estudo de caso com uma empresa líder do setor alimentício, envolvendo os gestores de Produção, Planejamento, Qualidade, Engenharia, Manutenção e TI, por meio de um workshop. A aplicação realizada ilustra a potencialidade do mecanismo proposto como uma ferramenta viável para se estender a Governança de TI até o chão-de-fábrica.
In this dissertation, the author proposes a mechanism for understanding the limits faced by Information Technology (IT) Governance in industrial firms to broaden their view in a way that it be able to encompass from the highest level of administration to the plant floor. This mechanism contributes to the process of planning investments in systems, addressing the Manufacturing Enterprise System (MES) layer. To measure the imporntace of the MES layer and support the proposal, field surveys have ben carried out with IT or Industrial Automation managers who stand out for their high administrative performance of 50 firms located in the South an Southern regions of Brazil, as they were selected by the Exame Magazine Guide of 2005, according to preestablished criteria. The results show that those managers who answered the survey confirm the hypothesis that MES is priority technology on the agenda of executives of several major Brazilian firms. The model proposed here involves listing the companies' development goals and other associated indicators and their correspondence with the functionality of the MES layer means of the alignment procedure, which allows the company a clear vision of which applications deserve the associated resources and returms. A case study of a company which is leader in the food sector has been done to illustrate the proposed mechanism. It involved Production, Planning, Quality, Engineering, Maintenance, and IT managers in a workshop. The application carried out illustrates the potentiality of the proposed mechanism as a viable tool for us to stretch IT Governance till the plant floor.
In this dissertation, the author proposes a mechanism for understanding the limits faced by Information Technology (IT) Governance in industrial firms to broaden their view in a way that it be able to encompass from the highest level of administration to the plant floor. This mechanism contributes to the process of planning investments in systems, addressing the Manufacturing Enterprise System (MES) layer. To measure the imporntace of the MES layer and support the proposal, field surveys have ben carried out with IT or Industrial Automation managers who stand out for their high administrative performance of 50 firms located in the South an Southern regions of Brazil, as they were selected by the Exame Magazine Guide of 2005, according to preestablished criteria. The results show that those managers who answered the survey confirm the hypothesis that MES is priority technology on the agenda of executives of several major Brazilian firms. The model proposed here involves listing the companies' development goals and other associated indicators and their correspondence with the functionality of the MES layer means of the alignment procedure, which allows the company a clear vision of which applications deserve the associated resources and returms. A case study of a company which is leader in the food sector has been done to illustrate the proposed mechanism. It involved Production, Planning, Quality, Engineering, Maintenance, and IT managers in a workshop. The application carried out illustrates the potentiality of the proposed mechanism as a viable tool for us to stretch IT Governance till the plant floor.