After sale service in the auotomobile industry: anlalysis of trends and customer loyalty

NOGUEIRA NETO, M.S.OLIVEIRA, H.H.SACOMANO, J.B.LIMA, J. L. A.2019-08-202019-08-202010NOGUEIRA NETO, M.S.; OLIVEIRA, H.H.; SACOMANO, J.B.; LIMA, J. L. A.. After sale service in the auotomobile industry: anlalysis of trends and customer loyalty. Revista Innovare, v. 1, n. 2010, p. 11-27, 2010.2175-8247https://repositorio.fei.edu.br/handle/FEI/2036Acesso RestritoAfter sale service in the auotomobile industry: anlalysis of trends and customer loyaltyArtigo