Expanding personas: How to improve knowledge about users
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2013
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Masiero A.A.
De Carvalho Destro R.
Curioni O.A.
Aquino Jr. P.T.
De Carvalho Destro R.
Curioni O.A.
Aquino Jr. P.T.
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Proceedings of the IADIS International Conferences - Interfaces and Human Computer Interaction 2013, IHCI 2013 and Game and Entertainment Technologies 2013, GET 2013
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Persona addresses one of the first challenges created by user-centered design, the creation of users profile to be used in the first design of user interface. This paper proposes a continuous process to evaluate and improve created personas, using additional information collected through interviews and dedicated software on each design interaction, to expand the knowledge about each persona, which means, the knowledge about the system users. The improvement on Expanded Persona was verified on a medical system developed by authors' team.