Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil

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dc.contributor.authorZambaldi,. F
dc.contributor.authorMascarenhas, A. O.
dc.contributor.authorBERNARDES, Roberto Carlos;Bernardes, Roberto Carlos;BERNARDES, ROBERTO
dc.contributor.authorGarcia, M.
dc.date.accessioned2019-08-20T00:22:10Z
dc.date.available2019-08-20T00:22:10Z
dc.date.issued2010
dc.description.firstpage102
dc.description.issuenumber3
dc.description.lastpage115
dc.description.volume4
dc.identifier.citationZambaldi,. F; Mascarenhas, A. O.; BERNARDES, Roberto Carlos;Bernardes, Roberto Carlos;BERNARDES, ROBERTO; Garcia, M.. Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil. Revista de Globalizacion, Competitividad y Gobernabilidad, v. 4, n. 3, p. 102-115, 2010.
dc.identifier.doi10.3232/GCG.2010.V4.N3.06
dc.identifier.issn1988-7116
dc.identifier.urihttps://repositorio.fei.edu.br/handle/FEI/2807
dc.relation.ispartofRevista de Globalizacion, Competitividad y Gobernabilidad
dc.rightsAcesso Restrito
dc.titleRelational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazilpt_BR
dc.typeArtigopt_BR
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