An exploratory study on the returns management process in an online retailer

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dc.contributor.authorAna Carolina de Araujo
dc.contributor.authorÉrica Mayumi Matsuoka
dc.contributor.authorJuly Ellen Ung
dc.contributor.authorMASSOTE, A. A.
dc.contributor.authorSAMPAIO, M.
dc.date.accessioned2019-08-20T00:15:02Z
dc.date.available2019-08-20T00:15:02Z
dc.date.issued2017
dc.description.firstpage01
dc.description.issuenumber1
dc.description.lastpage24
dc.description.volume21
dc.identifier.citationAna Carolina de Araujo; Érica Mayumi Matsuoka; July Ellen Ung; MASSOTE, A. A.; SAMPAIO, M.. An exploratory study on the returns management process in an online retailer. International Journal of Logistics-Research and Applications, v. 21, n. 1, p. 01-24, 2017.
dc.identifier.doi10.1080/13675567.2017.1370080.
dc.identifier.issn1367-5567
dc.identifier.urihttps://repositorio.fei.edu.br/handle/FEI/2062
dc.relation.ispartofInternational Journal of Logistics-Research and Applications
dc.rightsAcesso Aberto
dc.titleAn exploratory study on the returns management process in an online retailerpt_BR
dc.typeArtigopt_BR
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