Please use this identifier to cite or link to this item: https://repositorio.fei.edu.br/handle/FEI/2807
Title: Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil
Authors: Zambaldi,. F
Mascarenhas, A. O.
BERNARDES, Roberto Carlos;Bernardes, Roberto Carlos;BERNARDES, ROBERTO
Garcia, M.
Issue Date: 2010
Journal: Revista de Globalizacion, Competitividad y Gobernabilidad
ISSN: 1988-7116
Citation: Zambaldi,. F; Mascarenhas, A. O.; BERNARDES, Roberto Carlos;Bernardes, Roberto Carlos;BERNARDES, ROBERTO; Garcia, M.. Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil. Revista de Globalizacion, Competitividad y Gobernabilidad, v. 4, n. 3, p. 102-115, 2010.
Access Type: Acesso Restrito
DOI: 10.3232/GCG.2010.V4.N3.06
URI: https://repositorio.fei.edu.br/handle/FEI/2807
Appears in Collections:Artigos

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